Here’s how it works:
1. Purchase the warranty (one warranty per harness)
2. Email us at woof@2houndsdesign.com and include the following:
We will send your replacement harness in the same size and color!
Please note: One (1) warranty is good for replacing one (1) harness only and is used once you send in the chewed Freedom No-Pull harness and receive the replacement.
Examples:
-If you have two chewed Freedom No-Pull harnesses that need replacing, you must purchase two warranties.
-If your replacement Freedom No-Pull harness gets chewed and needs replacing, you must purchase another warranty.
Also, purchasing this warranty when buying a new Freedom No-Pull harness is unnecessary. You can buy the warranty whenever you need it.
The replacement warranty is for the harness only and does not cover the training leash. Please let us know if you have a chewed leash.
About the Freedom Harness and Chewing
The nylon webbing used for the Freedom No-Pull harness has a 3800 lb test strength, the same grade used to tow small vehicles. It does not break apart or fray when worn by a dog, no matter how large or strong. However, it can rip if it is chewed on or comes into contact with something sharp.
As the harness is designed for walking your dog, we recommend not leaving it on your dog when you are not actively using it to walk/train him or her. If the harness is on a dog when it is unattended, it takes only a few seconds for the dog to nip a strap.
*Note: Dirty, outgrown, or lost Freedom No-Pull harnesses are not covered by the warranty.
*Additional Note: The chewing warranty is excluded from all coupons.
